Privacy Policy

SECURITY & PRIVACY

At Neo G we are dedicated to giving you a pleasant, efficient and secure shopping experience.

YOUR INFORMATION

Card details: We do not store credit card details nor do we share customer details with any 3rd parties.

Data: Neo G do not currently have any arrangements with third parties to disclose any of your details and we will not pass any of your details on.

Mailings: Our mailing list is opt in, in accordance with EU regulations and our communications and any newsletters all contain a one click opt out option.

Account Information: If you log in you can change your details, add additional addresses or view your previous orders at any time.

GOOGLE ANALYTICS

Neo G use various Google services to enable us to monitor and analyze web traffic and to keep track of User behavior.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

PERSONAL DATA SECURITY

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

AMENDMENTS TO THIS POLICY

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at $15.00). You may instruct us not to process your personal data for marketing purposes by email to (admin@neo-g.co.uk) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

THIRD PARTY WEBSITES

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

INFORMATION UPDATES

Please let us know if the personal information which we hold about you needs to be corrected or updated.

THE NEO G DIFFERENCE

Medical Quality

MEDICAL QUALITY

Neo G products are designed by orthopaedic professionals and registered as Class 1 Medical Devices.

In partnership with The Chartered Society of Physiotherapy

TRUSTED BY PROFESSIONALS

Neo G is proud to be an official worldwide partner with The Chartered Society of Physiotherapy, the UK equivalent of the APTA.

5 Star Tried & Tested

TRIED & TESTED

Neo G is a trusted high street brand with over 1 million supports sold and thousands of 5 star reviews.